At Luxoralink, we stand behind the quality and reliability of our products. That’s why we offer a one-year warranty on all our LED shop lights and lighting solutions.
What’s Covered:
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Defects in materials or workmanship under normal use.
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Malfunctions or failures due to manufacturing issues.
What’s Not Covered:
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Damage caused by improper installation, misuse, or accidents.
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Normal wear and tear or cosmetic damage.
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Unauthorized repairs or modifications.
How to Claim Warranty Service:
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Contact Us: Reach out to our customer service team at support@luxoralink.com with your order details and a description of the issue.
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Provide Proof of Purchase: Submit your order number or receipt to verify the purchase date.
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Follow Instructions: Our team will guide you through the warranty claim process, which may include returning the product for inspection.
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Resolution: If the issue is covered under warranty, we will repair, replace, or refund the product at no cost to you.
Important Notes:
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The warranty period begins from the date of purchase.
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This warranty is valid only for the original purchaser and is non-transferable.